How Should You Greet Guest Who Arrives At The Front Desk?

How do you greet a guest at the airport?

Arrive on time – don’t keep the person you’re meeting waiting and wondering where you are.Be ready to greet your visitor and make them feel welcome – keep it professional, though.

Listen/Pay attention to what your visitor says so you can respond – this also shows you’re interested in what they have to say.More items…•.

How do you start a conversation with a hotel guest?

Keep communication with your guests regular. Prior to their stay guests are going to be highly anticipating their trip. … Maintain a consistent level of guest service. … Body language towards your guests is equally important. … Keep lines of communication with your guests open. … Be accessible to all guests.

What is the most important factor to show in greeting guest?

Warmly greeting guests with a smile, asking appropriate questions, and getting them on their way are all very important factors in how a visitor is treated. If your receptionist is harried from being overworked, or having too many interruptions, this part of the visitor experience may be less than positive.

Is a hostess job easy?

It’s popular with tourists and locals and has a lunch and dinner rush every day, rain or shine. The job is fairly straightforward. As a hostess, I seat customers and take phone calls, and as a waitress, I take orders and bring food to people.

How do you greet a guest upon their arrival?

There are five best practices for greeting the guests when they arrive:1 Dressing: It forms the first impression and welcoming a guest is just like going on the first date. … 2 Smile with a Greeting: … 3 A Different Greeting: … 4 Offer to Assist Them: … 5 Ask Questions:

How does a hostess greet guests?

Friendly Communication As soon as a guest enters, the host should greet them warmly with a smile. This is the initial rapport that is built with your customer. The host must be polite, asking about the diner’s needs and showing genuine concern. Hosts should seat guests based on their preferences, if available.

Why is it important to greet the guest?

The mantra upon the guest’s arrival is to greet them and welcome them. … Welcoming and greeting them will surely make them feel appreciated. To make them feel welcomed – welcoming and greeting quests will make them feel welcomed and loved. Ignoring guests would make them feel bad about going to the event.

How do you welcome a guest in a hotel as a receptionist?

Welcoming Guests A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here’s a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in.

Do hostesses make tips?

Since hosts and hostesses usually don’t get any tips, they get paid more per hour than waiters or waitresses do. … If you’re really lucky, you’ll also get a share of the tips waiters and waitresses make – typically between three and five percent – and an employee discount on your meals.

Is being a hostess difficult?

Managing all their personalities, guests, phone, to Go orders on some cases while still having a great face as guests walk in can be most challenging. However most of these responsibilities are for hostesses that have shown they can handle it are excell at thier job.

How do you welcome the guest in English?

Greet guests informally by using light-hearted language. Choose a simple and straightforward greeting such as, “Good morning everyone!” Express your gratitude towards the guests for attending by using a phrase such as, “It’s so wonderful to see you all here on this sunny day.”

Why do we welcome guests?

A welcome goes beyond words, it creates a feeling of caring and gives a sense of pleasure. A sincere welcome reaches out and positively pulls guests in to the hospitality environment they have chosen and makes guests feel like they have made a good choice.

How do you welcome someone in English?

Here are a few more ways to say “You’re welcome” in English.You got it.Don’t mention it.No worries.Not a problem.My pleasure.It was nothing.I’m happy to help.Not at all.More items…•

How do you smile at customers?

To every customer you greet, your sincere facial expression should say, “I’m so glad to see you!”…You can work on your smile and use it during any customer interaction:Get a smile review. … Remind yourself to smile, smile, smile! … Smile when talking to customers over the telephone.