How Do I Check My EZ Link Transaction?

There are currently two types of adult stored value card available for purchase – the Adult ez-link card and the NETS FlashPay.

Both cards cost $12 ($5 non-refundable card cost and $7 travel value).

For more information on the Adult ez-link card, you may log on to EZ-Link website

What happens if you forget to tap your EZ Link?

Originally Answered: What should I do if I forgot to tap out when I am getting off the bus (Singapore)? It is an EZ-Link card. They will deduct you ezlink money. Just a small matter, either pay the maximum fare for that route or go to any bus terminal to rectify the fault at the counter.

NOTE: Complete the ‘EZ-Recover application for PAssion EZ-Link Card’ form available at the HTNS office if there is stored value* remaining in your card. (*EZ-Link Pte Ltd will process the refund within 28 working days upon the submission of the completed application form to HTNS office).

What happens if I tap in and out at the same station?

It’s to stop people gaming the system. If you tap in at a station, you can’t pass your oyster card back to your mate behind, the system won’t accept two consecutive tap ins. However, it WILL accept them if the two are broken up by a tap out.

Launch the EZ-Link App and activate ‘QR Code scanner’ under EZ-Link Wallet. (Ensure that camera function is enabled for EZ-Link App) Scan the SGQR Code displayed at the merchant’s outlet. Enter the value of your purchase and authorise the payment with payment pin, fingerprint or face ID.

Say hello to your personal mobile wallet within the EZ-Link app! The EZ-Link Wallet allows you to make payments conveniently at local and overseas retail merchants. Simply scan an SGQR Code or visit an Alipay Connect merchant. You also get to earn EZ-Link Rewards points for all your digital wallet transactions!

1. You can download the EZLink app to check balance & top up online. … Check the transaction history of each EZLink card.

Getting a personal EZ-Link card?Where to get your card Sales Price Stored value Card costTransitLink Ticket Offices and Concession Card Replacement Offices located at MRT stations and bus interchanges$12 $7 $5Convenience stores such as 7-Eleven, Buzz and Cheers outletsPrice varies3 more rows

Simply tap your EZ-Link charm/wearable like you would with a normal EZ-Link card to make your payment.

You may apply for an immediate replacement at any Concession Card Replacement Office. Or simply download TL SimplyGo mobile app for the full suite of e-Services. You may also get an immediate lost card replacement at the TransitLink Kiosk.

Get a refund or transfer of value for your EZ-Link/NETS FlashPay cards at any TransitLink Ticket Office if you have lost or damaged your card. Visit any TransitLink Ticket Office and present your card to terminate EZ-Reload for refund.

How do I get my money back from a cash card?

Where can I get a refund for my existing CashCard? If your CashCard is not expired/faulty, you may proceed to do an immediate refund at any POSB/DBS, OCBC and UOB ATM, or at our NETS Customer Service Centre. For expired CashCards, please apply for a refund at our NETS Customer Service Centre.

What happens if you forget to tap on?

If you do not tap on, you may be fined for travelling without a valid ticket. If you do not tap on but do tap off at the end, you will be charged the default fare. If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip.

What happens if you forget to tap out?

If you forget to tap out, you will be charged maximum fare. Every time you enter a bus, maximum fare is deducted. When you tap out, the system calculates the bus-stops and deducts what is relevant and returns the rest.

How do I know when my concession card expires?

You can check the expiry date of your concession card at any TransitLink Kiosk, Add Value Machine (AVM), General Ticketing Machine (GTM) or Assisted Service Kiosk (ASK) in the MRT/LRT stations and bus interchanges. Once the card validity has expired, the card can no longer be used.

How do I know when my card expires?

The expiration date can be found on the card, written as XX/XX (month and year). Generally, a card can be used through the last day of the month in which it expires. For example, a card with an expiration date of 12/20 is good through December 31, 2020.

To use the service, commuters simply tap the fare gantries or card readers with their Mastercard or mobile phone, which must already have Apple Pay, Fitbit Pay, Google Pay or Samsung Pay installed.

Want to find out your EZ-Link card expiry date? Download the EZ-Link app and tag the card to your account to check! Here’s other ways you can check for your card expiry. *Design is based on availability at TransitLink Ticket Offices.

To get refunds for expired cards, they can submit a refund request form to any TransitLink ticket office. Refunds will not be given in cash, but are credited directly into the card owner’s bank account. Another option is for owners of expired cards to transfer the remaining sum to a new card or an active ez-link card.

Here’s where you can use the EZ-Link Wallet atCommunity. Services.Educational. Institutes.Food & Beverage.Government. Service.Hawker Centers & Coffee Shops.Leisure & Entertainment.Retail.Taxis & Private. Transports.More items…

Make sure you have an iPhone 6 or 6 Plus or later device, that has NFC. Have a contactless/CePAS enabled credit or debit card ready. It basically needs to have this sideways WIFI icon on it.